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Privacy Policy

Who we are and what this policy covers

Morley Digital Limited are a software development company based in the United Kingdom.

We operate a number of websites, including:

This privacy policy applies to information we collect about you when you use one of our websites, purchase one of our products or services, sign up to receive marketing information from us, or contact us.

We are the controller of your personal data. For more information on controllers and their responsibilities please see the guidance on the ICO website.

What information we collect, use, and why

We collect or use the following information to provide products and services, including delivery:

We collect or use the following information for the operation of customer accounts, customer support and guarantees:

We collect or use the following information for service updates or marketing purposes:

We collect or use the following information to comply with legal requirements:

We collect or use the following personal information for dealing with queries, complaints or claims:

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the end of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide services and goods are:

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Our lawful bases for collecting or using personal information for legal requirements are:

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Where we get personal information from

We may collect personal information directly from website visitors and customers, when:

How long we keep information

We aim to keep personal data for no longer than reasonably required. The following provides an overview of our typical data retention timescales.

Data TypeRetention Period
Personal contact data held in marketing lists (eg. newsletter subscriptions)Data retained indefinitely unless an individual chooses to opt-out/unsubscribe.
Customer information, including personal data, related to purchases/subscriptionsGeneral customer data will be retained as long as a customer remains an active customer (eg. holds a current product/service) + 12 months from the end of such period.

Financial data will be retained in line with UK legal requirements, typically 6 years from the end of the current tax year.
Personal information received via customer support channels (eg. website form, live chat or email)For active customers, data will be retained as long as a customer remains an active customer (eg. holds a current product/service) + 12 months from the end of such period.

For non-customers, data will be retained for 12 months.

For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided below.

Sharing information

We may share information about you in limited circumstances, and with appropriate safeguards on your privacy. Some examples of when this might be necessary are set out below:

Contact us

You can contact us using the online contact form available on our website at the following location:

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details above.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Updates / change log

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